Khelostar Privacy
Content Overview:
Last reviewed: July 22, 2025
1. Basic Overview
Welcome to the BetWin entertainment platform (referred to as - "we", "our company" or "service"). We are committed to safeguarding your personal information and maintaining confidentiality throughout your experience on our gaming site.
This privacy notice explains our methods for gathering, utilizing, distributing and securing your personal details when you:
- Navigate through our entertainment site
- Create and manage your profile
- Engage in games and bonus campaigns
- Communicate with our help desk team
- Access our mobile apps and additional tools
By accessing our service, you consent to the data handling procedures detailed in this document. If you object to these procedures, we suggest ceasing use of our platform.
Important notice for Indian users: This notice follows the Information Technology Guidelines (Appropriate Security Standards and Methods for Confidential Personal Information) 2011 under the Information Technology Law 2000 and applicable Indian privacy protection laws.
2. Information Gathering
2.1 Individual Details
We gather personal details that you willingly share with us, such as:
- Identity details: Complete name, birth date, nationality and government ID papers (needed for profile validation)
- Communication details: Email address, mobile number and residential location
- Account details: Username, passcode and security verification questions
- Financial details: Bank details, payment methods, transaction history and card information
- Confirmation materials: Images, ID documents and information provided during account verification
2.2 System-Generated Data
During platform usage, we automatically capture specific information, such as:
- Device details: IP address, device type, operating system, browser type and configuration
- Usage details: Pages viewed, time spent, referral sources, clicks and site interaction
- Location details: General location derived from your IP address
- Entertainment details: Game choices, wagering patterns, play history and session length
2.3 Third-Party Sources
We may receive information about you from outside sources, such as:
- ID verification providers
- Payment processing companies
- Risk management systems
- Credit reporting agencies
- Official record databases
- Marketing platform partners
Essential Privacy Details
Data Protection
Your sensitive information is secured through advanced SSL encryption and housed on protected server systems.
Account Validation
Legal requirements mandate identity confirmation to prevent fraud and ensure adherence to banking regulations.
Web Cookies
We employ cookies to improve your navigation experience and deliver customized content.
Information Control
You possess the right to access, update and remove your personal data.
3. Data Utilization
We employ gathered data for various objectives, including:
3.1 Service Operations
- Establishing and maintaining customer profiles
- Handling monetary deposits and payout requests
- Delivering entertainment and wagering options
- Providing customer assistance
- Processing payments and sending confirmation notices
3.2 Legal Compliance
- Verifying customer identity (know your customer procedures)
- Preventing fraud, money laundering and underage access
- Meeting regulatory requirements
- Addressing legal requests or judicial demands
- Defending our legal rights and enforcing our conditions
3.3 Service Enhancement
- Examining usage patterns to improve customer experience
- Creating new features and services
- Resolving technical issues
- Performing research and statistical analysis
3.4 Marketing Communications
- Sending promotional offers, bonuses and service announcements
- Customizing your service experience
- Gathering customer opinions through questionnaires
- Informing about new entertainment options and updates
Message preferences: You can opt out of promotional communications anytime through your profile settings or by using the unsubscribe link in our messages.
4. Information Distribution
We may reveal your data to the following parties:
4.1 Service Partners
We share information with third parties who help with business functions and service delivery, including:
- Payment processors and financial institutions
- ID confirmation service providers
- Customer care outsourcing companies
- IT infrastructure vendors
- Game developers and software suppliers
- Analytics and data management services
4.2 Regulatory Bodies
We may disclose your information to authorities, enforcement agencies and government bodies when:
- Mandated by laws, rules or legal processes
- Necessary for protecting our rights, property or security
- Required to prevent unlawful activities
- Requested by gaming regulatory authorities
4.3 Business Transfers
In case of mergers, acquisitions, asset sales or bankruptcy proceedings, your information may be part of such transactions. We will inform you through email and/or site notices about ownership changes or altered use of your personal data.
4.4 Consent-Based Sharing
We may disclose your information to other parties when you give explicit authorization.
International transfers: Your information may be transferred and processed in countries outside India. We ensure such transfers meet applicable privacy laws and implement suitable protections for your data.
5. Protection Standards
We deploy suitable technical and organizational security controls to safeguard your personal information from unauthorized access, alteration, disclosure or destruction. These protective controls include:
- Information encryption: All confidential data is secured using industry-standard SSL/TLS encryption methods
- Access controls: Rigorous access limitations and authentication requirements for our staff
- System protection: Advanced firewall systems to prevent unauthorized intrusion attempts
- Security audits: Routine security evaluations and vulnerability scanning
- Staff education: Continuous security training programs for our employees
While we deploy strong protective controls for your personal information, no internet transmission method or electronic storage system is entirely secure. We cannot guarantee complete protection but constantly enhance our security measures.
Customer security responsibilities: You must keep your login details confidential and are accountable for all activities in your profile. Please report any unauthorized profile access or security breaches immediately.
6. Customer Rights
Under relevant privacy laws, you possess certain rights concerning your personal information:
| Customer Right | Description |
|---|---|
| Data Access | You can request copies of personal information we hold about you. |
| Information Correction | You can request corrections to inaccurate or incomplete data. |
| Data Deletion | You can request removal of your personal information under specific circumstances. |
| Processing Limitation | You can request limitations on our processing of your personal data. |
| Information Portability | You can receive your data in structured, common and machine-readable format. |
| Processing Objection | You can object to our processing of your personal information for certain purposes. |
| Consent Revocation | You can revoke consent anytime when we depend on consent for processing. |
To exercise these rights, contact us using the information in our "Contact Details" section. We will respond to your request within 30 days.
Rights limitations: These rights may have restrictions under certain circumstances, such as legal retention requirements or when disclosure may harm the rights and freedoms of others.
7. Tracking Technologies
Our service uses cookies and similar tracking tools to gather and store information about your site interactions.
7.1 Cookie Types
- Essential cookies: Required for basic site functionality
- Performance cookies: Help us count visitors and understand site usage patterns
- Functional cookies: Enable us to personalize your browsing experience
- Advertising cookies: Monitor browsing habits to show relevant advertisements
7.2 Cookie Management
Most web browsers allow cookie control through settings. For detailed cookie information, including viewing, managing and removing cookies, visit www.allaboutcookies.org.
Important notice: Disabling cookies may impact site functionality and restrict access to certain features.
8. Partner Services
Our site may include links to external websites, widgets and applications. Following these links or enabling integrations may allow third parties to gather or share your information. We do not manage these external sites and are not liable for their privacy practices. We suggest reviewing the privacy policy of each external site you access.
8.1 Game Software Providers
We partner with multiple game suppliers to provide varied entertainment options. These suppliers may gather and handle your information according to their privacy policies when you play games on our site.
8.2 Payment Processors
For deposits and withdrawals, your financial information is handled by external payment companies who have their own privacy policies and security measures.
9. Data Retention
We keep your personal information for as long as needed to fulfill the purposes outlined in this policy, unless extended retention is required or allowed by law. Our retention period depends on:
- Length of our business relationship
- Legal requirements governing our business
- Statute of limitations for legal claims
- Regulatory compliance obligations
When personal data is no longer required, we will safely delete or anonymize it.
Profile termination: Following profile closure, we may keep certain information as required by law or for legitimate business needs, including dispute resolution, contract enforcement or regulatory compliance.
10. Policy Modifications
We may occasionally update this privacy policy to reflect changes in practices or for business, legal or regulatory reasons. Revised policies will be posted here with an updated "Reviewed" date.
We encourage regular policy reviews to stay current about our privacy practices. Continued service use after updates indicates acceptance of the modified policy.
For major changes that significantly impact your rights, we will provide additional notification through email alerts or site announcements.